FAQ

Early arrival and late departure

Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel's Guest Services Desk for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival. Late check-outs are available on request subject to room availability and occupancy level.

Extra Person

Every extra person that shows up without telling we take the liberty to charge CHF 50.- a day. 

Kids

Kids are more than welcome at the Hotel Cheminée. We have the follwing rates for our little ones  0-5 years free of charge  6-12 years ( in the room of their parents )   50% reduction based on the adult rate  13-16 years ( in the room of their parents ) 30% reduction based on the adult rate   

Late Check out

Late check out on request until 12 p.m. After 12 p.m. we charge CHF 50.- 

Lobby and Bar

After a hard day of hiking amongst the 4,000 m Swiss alpine peaks or exploring one of the largest ski areas in the world, sit back and enjoy a drink in our cosy and spacious bar and allow yourself to reminisce your day.

Non Smoking

All rooms at the Hotel Cheminée are NON-SMOKING rooms. Thank you 

Our cancellation policy

21 Days prior to arrival free of charge. After that 100 % of the amount will be charged.

Payment

We accept (VISA, Mastercard, Maestro), as well as EC Direct, Debitcard and Postcard.

Restaurant Halali Bar

Our Halali Bar welcomes you daily. From 07:00 a.m. until 9 p.m.

Shuttle Service

If you book your room directly with us we offer you a free shuttle service. If you book your room over a different channel we charge CHF 10.- per ride.